Privacy Policy

Introduction

Mistral Technologies takes your privacy rights and our obligations under the GDPR seriously. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

Mistral Technologies collects the following data:

Personal identification information (name, email address, phone number, etc.)

How do we collect your data?

You directly provide Mistral Technologies with the data we collect. We collect data and process data when you:

Voluntarily complete a form or provide feedback via email.
Use or view our website via your browser’s cookies.

How will we use your data?

Mistral Technologies collects your data so that we can:

Process your requests and manage your account.

How do we store your data?

Our web hosting provider collects the data from the forms you submit and forwards the data to us by email. The emails we receive and any data obtained from them are stored and accessed securely on Google Workspace. Google ensures compliance with the GDPR for Google Workspace through its Data Processing Amendment. Our hosting provider, Netlify, is based in the USA and follows the Privacy Shield Framework to ensure compliance with GDPR as described in their privacy policy.

What are your data protection rights?

Mistral Technologies would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Mistral Technologies for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Mistral Technologies correct any information you believe is inaccurate. You also have the right to request Mistral Technologies to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Mistral Technologies erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Mistral Technologies restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Mistral Technologies’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Mistral Technologies transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email our Data Protection Officer.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Mistral Technologies uses

Google Analytics cookies to understanding how you use our website and to determine how we can improve the experience we provide for all our visitors. These cookies are optional and will not be used if you decline cookies.
one or more functional cookies to remember your previously selected preferences. These cookies contain no identifying information and are not used for tracking. These cookies cannot be disabled.

If your browser supports it, we will use Local Web Storage instead of cookies to store your preferences.

We do not use social media or advertising cookies.

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

You can manage your preferences concerning cookies from Mistral Technologies using our cookie preferences form.

Privacy policies of other websites

The Mistral Technologies website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Mistral Technologies keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 October 2020.

How to contact us

If you have any questions about Mistral Technologies’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us.

Email us at: data-protection-officer@mistraltech.co.uk

Or write to us at: Data Protection Officer, Mistral Technologies, 38 Stoneton Crescent, Balsall Common, Coventry, CV7 7QG.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Mistral Technologies has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.